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Companies like ABS Charlotte also known as “Atlantic Business Systems” also offer traditional 4 line telephones, Business Phone Systems, Small Business Phone systems, and even IP Cameras. We are a leader in North Carolina Telecommunications. We offer more than just a Cloud Telephone System but true office communication systems. We offer both Cloud Telephone Systems as well as Line Telephone systems.

We understand one of the biggest investments of businesses is their Business Phone System. What owners of these businesses fail to understand is the importance of a skilled labor force. These traditional phone systems need technicians who can be dispatched to their business to repair their telephone system. In the last few years the sheer age of these skills workers has resulted in mass retirements of telephone technicians. When your Business Phone System fails to function properly or fails completely it is by nature an emergency. The importance of having a skilled profession available truly matters.

We understand businesses rely on their Business Phone System to operate on a daily basis, and its critical nature to keep it up and running as well as operating as needed. Our technicians routinely change telephone programming to meet the needs of the business, add additional extensions or change extension users. Then having professionals who truly understand Call Flow and Call management are important as what makes the difference in business efficiency is having a Phone system working properly. So having folks who know how to adjust the system and keep it operating are so critical to maintain that Business Phone System.

Thankfully ABS has one of the largest pools of skilled telecommunication technicians available to its client base, but as we approach 2025 we understand we will lose over 40% of our skilled workforce.

 It is time we encouraged our younger generations that this is a field that can be both financially and personally rewarding for them. They can proclaim they work on brands like: Avaya Phone Systems, Avaya Repair, and offer Avaya Support, or Lucent Support. We need to offer more training and establish more opportunities to get these skilled jobs filled.

ABS is a Telecommunications organization with support in Charlotte, Salisbury SC, High Point, and as far out to Greensboro NC and parts north. Atlantic Business Systems is a leader in Business Phone Repair and support.